Warranty Policy

Vibe ensures that all our products are manufactured to comply with the highest standards applicable to commercial grade gym equipment and gym accessories. Vibe products are of durable quality and are meant to be used extensively in a commercial gym setting. 


Naturally, gym accessories do have a finite life because of normal wear and tear considerations. All Vibe products are  guaranteed to be free of workmanship flaws or material damage. 


In case of any genuine claims of damage in the product, Vibe will issue a credit note to cover the value of such products subject to below-mentioned conditions:

  • The warranty periods commence immediately after delivery to the customer.
  • The warranty for a product can be claimed only within the warranty period.
  • Report any defects to us through our email [email protected] within 10 days of discovering them.
  • Any parts or items replaced or repaired under warranty will only be considered for warranty again within the original warranty period that started after the purchase of the original product. 
  • To claim under this warranty, the buyer must notify Vibe or their local dealer within thirty days after discovering the defect. The customer should share the following via email: images of the defective product along with relevant Vibe invoice details. Vibe or a Vibe dealer will inspect the defective if the condition is unaltered and there is valid proof of purchase.
  • This warranty does not apply to damage caused by accident or damage caused by ordinary wear and tear during use, misuse, improper service, or non-Vibe modification.
  • You consent to be bound by the following warranty terms and conditions: Vibe is the sole decision maker regarding resolving all warranty claims.

For any queries and issues contact us at [email protected].

Warranty for Strength Equipment

DescriptionWarranty Duration
Machine’s Steel Framework5 Years
Rotary Bearings, Weight Stacks, Pulleys, Guide Rods, Structural Moving Parts1 Year
Cable, Linear Bearings, Springs1 Year
Upholstery, Hand-grips, All Other Attached Items6 Months

Warranty for Cardio Equipment

ComponentWarranty Duration
Frame5 Years
Display PCB1 Year
Key Pad1 Year
Motor Controller1 Year
Durable Wear Parts1 Year
TV Monitor System1 Year
Treadmill AC Motor2 Years
Treadmill DC Motor1 Year
Generator /EMS/ECB Brake1 Year
Deck, Belt, Pedals, Hydraulic Cylinder1 Year

 

Warranty for Gym Accessories

ComponentWarranty Duration
Dumbbell Set1 Year
Rubber Dumbbells1 Year
Barbells1 Year
Olympic Plates2 Years
Olympic Bar2 Years
Power Bar2 Years
Gym Bar2 Years
Training Bar2 Years
Straight Curl Bar2 Years
Standard Curl Bar1 Year
Kettlebells1 Year
Power Band90 Days
Collar, with Rubber Handle90 Days
Collar, Lock Jaw1 Year
Sandbell1 Year

Â